Waggin Tails Policies

Check in and Check Out

Check-in and Check-out times for overnight lodging and daycamp are 7:00-8:00 AM and 4:00–5:30 PM. Appointments for Check-in or Check-out may be made outside of regular hours (8:00 AM – 4:00 PM) for an additional $15.00 fee. Absolutely no Check-ins or Check-outs after 5:30 PM.

Overnight Check-ins between 4:00 – 5:30 PM will be charged a (1/2) day fee the first day. Check-outs between 7:00 AM and 8:00 AM will not be charged for the current calendar day.

Reservations and Cancellations

Reservations are required but may be made the same day if space is available. We request 48 hour notice of cancellations.

Peak Times: A 50% deposit is required for the following peak times: Thanksgiving (Tues before to Sun after), Christmas and New Years (December 18 – Jan 5), Spring Break (March 13-31), Memorial Day Weekend (last weekend of May), Labor Day Weekend (first weekend in September). Deposits will be refunded (less a $10 processing fee) if cancellations are made 10 days prior to reservation.

Payment

We accept Cash, Check or Credit Card (Visa, MC or Discover). Payment is due in full upon Check-out.

Meals and Snacks

Meals are fed twice daily and the dogs receive a variety of healthy snacks throughout the day. We prefer you provide your dog’s regular diet as it helps avoid tummy upsets and diarrhea. Please pack enough for feeding each day, and include a couple extra meals worth. No need to pack a bowl, we have plenty. If you choose to let us provide the food, there will be an additional $5.00 per day fee. Special treats – we give treats daily, but if your pal is used to something special at home, feel free to pack it. Please no rawhides or sterilized bones, as they can present a choking hazard.

Bedding

We provide appropriate bedding, however, if you think your dog would be more comfortable with her favorite blanket, send it along. Please make sure the bedding is fully machine washable.

Veterinary Care

Whenever groups of dogs are interacting with each other, there is there is an increased chance of injury. We take every precaution possible to reduce this risk, but we cannot totally eliminate it. Scrapes, scratches and minor bites are typical of the type of injury a dog may incur. If the need arises for veterinary care, Waggin’ Tails Ranch will consult a qualified veterinarian of our choosing. Any and all fees associated with a veterinary visit will be added to your bill.

What to Pack for Your Dog

Please have your dog on a leash when arriving and do not enter the fenced areas without a staff member to escort you.